Privacy Policy

This Privacy Policy explains how TheRingShield ("we", "us") collects and uses information through this website and our AI phone answering service for HVAC businesses.

Needs legal review: insert the legal entity name, registered address and a privacy contact method.

When you request a demo, we collect your name, HVAC business name, business email and, if you choose to provide them, your phone number and website. We may also collect basic technical information such as browser type and pages visited.

When our AI agent answers calls on behalf of a customer business, it processes caller information such as name, phone number, service address, and details about the HVAC issue in order to produce a lead report for that business.

Needs legal review: confirm call recording and transcription practices, consent disclosures, and applicable state call-recording laws (including two-party consent states).

We use information to respond to demo requests, provide and improve the service, deliver lead reports to customer businesses, and communicate with you about the service.

We do not sell personal information. We share information with service providers who help us operate the service (such as hosting, telephony, AI processing and email delivery), and with the customer business a call was made to.

Needs legal review: list categories of sub-processors and confirm no sale or sharing under CCPA/CPRA definitions.

This website may use analytics tools to understand how visitors use the site. If enabled, these tools may set cookies or similar technologies.

Needs legal review: update once an analytics provider is selected and confirm cookie notice requirements.

We keep information only as long as needed for the purposes above and use reasonable safeguards to protect it.

Needs legal review: specify retention periods for demo requests, call data and lead reports.

Depending on where you live, you may have rights to access, correct or delete your personal information.

Needs legal review: add state-specific rights language and how requests can be submitted.

We may update this policy from time to time. Material changes will be reflected on this page with an updated date.